Return Policy

This policy applies to digital products only. Because digital products are delivered instantly or made available for immediate access after purchase, they cannot be returned in the same way as physical goods.

1. Digital product sales

All products sold through the site are digital products unless a product page clearly states otherwise. No physical item is shipped, mailed, or delivered by courier.

2. Refund eligibility

Refund requests may be reviewed when there is a clear order problem, including:

• a duplicate purchase of the same product,
• delivery of the wrong file,
• a technical issue that prevents access or use and cannot be resolved after support is contacted,
• a payment error that resulted in an incorrect charge.

3. Non-returnable and non-refundable situations

Refunds are generally not issued for digital products in the following situations:

• the product has already been downloaded, accessed, or delivered,
• the purchase was made by mistake but the files were already made available,
• the product description was not reviewed before purchase,
• there was a change of mind after purchase,
• the product was expected to include features, formats, or compatibility not stated on the product page.

4. Support before refund review

If there is a problem with access, file delivery, or usability, support should be contacted first through the contact method available on the site. Many issues can be resolved quickly by resending access details, confirming the correct file, or helping with download problems.

5. Refund request timeframe

Any refund request should be submitted within 7 days of purchase. Requests submitted after that period may be declined unless required by applicable law.

6. Chargebacks and payment disputes

If there is a billing issue, it should be raised through the site’s contact method before opening a payment dispute. Filing a chargeback after receiving and accessing a digital product may result in access restrictions while the issue is reviewed.

7. Policy updates

This policy may be updated at any time to reflect changes in products, delivery systems, or legal requirements. The current version published on the site applies to new purchases from the time it is posted.